Refund Policy
At Loreal Fashion, your satisfaction is our priority. If you’re not completely satisfied with your purchase, you may request a refund within 5 days of the delivery date. Items must be unused, in original packaging, and accompanied by the receipt. To initiate a return, contact our customer service team. Refunds will be processed within 7-10 business days after we receive the returned items. Please note, shipping charges are non-refundable. Sale items and gift cards are not eligible for refunds. For more details, visit our Contact Us page. Thank you for shopping with Loreal Fashion
Cancellation Policy
At Loreal Fashion, we aim to process your orders swiftly. An order can be cancelled only up to it is in ‘Pending’ state. Once we start processing, it can not be cancelled. You will have to contact us by contacting our customer service team with reasons for the cancellation.Customized or personalized items are not eligible for cancellation. Once you request the cancellation of item(s) in your order, it will take us a maximum of 1-2 business days to cancel the order. You will be notified of the same by email.
We strive to accommodate your needs and ensure a seamless shopping experience.Thank you for choosing Loreal Fashion.